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Showing posts with the label anthony melchiorri

Hotel Impossible and Trip Advisor

Sheila and I have become huge fans of The Travel Channel's "Hotel Impossible". The show helps hoteliers in need who can't seem to grasp why they are losing business. In many cases, what many of these hotel owners and managers think is "acceptable" is absurd and that is the reason they are failing. What is worse is that I think most travelers could be better managers than many of these featured hoteliers. This makes for some interesting shows. The host of the show, Anthony Melchiorri, is an interesting guy and highly qualified to host this show or manage any hotel or resort in the world. His resume is quite impressive and his management style, vocabulary and behavior resembles my own. He knows when to get angry, he knows when to raise his voice and he knows when to back off, listen and be a bit more 'soft' when necessary.  His resume includes glowing reviews of his work and successes at The Plaza, DoubleTree Times Square, Lucerne Hotel and the histo