Elevators
As everyone probably knows already, we spent a long weekend at Jay Peak Resort for Liza and John's wedding. I plan to write a long review of Jay Peak but, for now, I wanted to write about the elevators at the resort because the thought of every elevator on that property is still aggravating me today. Maybe if I write about it I can let go of some of this frustration.
Let's start with the elevator in our hotel, The Tramside Hotel.
When we stepped into this elevator for the first time to go up to our suite (which was beautiful, by the way... I'll write more about it later), we noticed an issue which made us nervous. As the doors were closing, the elevator would drop a couple of inches. It would drop a couple of inches every single time the doors opened too! Naturally, this made us a bit nervous.
Additionally, the elevator was brutally sloowwww. We could walk the stairs up the four floors to our suite in the same amount of time the elevator took to go up or down the four floors. Unfortunately, neither Sheila nor I were feeling well enough to trek up the stairs for most of our time at this resort.
Before long, we learned that every elevator we stepped foot in at the resort was ridiculously slow and a bit jerky.
The slowest elevator, by far, was the elevator where the wedding ceremony and reception were held. This elevator required, on average, a ten minute wait! And the building is only four or five stories tall! Even more frustrating is that we later learned that it would only go down to the basement before going up and mysteriously stopping at floors for no reason. As I mentioned before, Sheila and I were in no condition to take the stairs so that was not an option. This elevator was so slow and the wait to get on the elevator was so long that many people were late getting to the wedding party/family photo session. This elevator truly frustrated and angered me a bit and it was clear that every guest who stepped foot on this elevator stepped off perplexed and a bit frustrated.
After our experiences with this elevator where the wedding reception was held, I started taking closer looks at the safety certificates in each elevator. I should have done this when we first stepped foot in each elevator but didn't think of it at the time. We found that the smoothest elevators, albeit slow, were certified as safe with expiration dates in the future. The elevator in our hotel... the one we used the most... had a safety certificate with big letters across it stating, "CONDITIONAL", and... it was long expired! This was the elevator which consistently dropped a few inches every time the doors opened or closed. We were already fairly certain this elevator was unsafe and this safety certificate confirmed our suspicions. This elevator should have been fixed long before the "Conditional" safety certificate expired. You can't help but wonder what sort of hotel manager feels it is okay to compromise safety.
(We all know that the hotel management's response to this complaint would be that safety is indeed very important to them. They would provide some excuse for the expired "Conditional" safety certificate and insist it is safe regardless. But, the truth is, actions speak louder than hollow promises. Fix the damn elevators!)
The elevators rank right down there with all of our telephone conversations with this resort in the six months leading up to the wedding... rating a zero to one star, at best. Many other things about our stay at Jay Peak, however, were far better and some things were actually outstanding.
I'll write more about it when I have some time...
Let's start with the elevator in our hotel, The Tramside Hotel.
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| Lukey, in the elevator in the Tramside Hotel. |
Additionally, the elevator was brutally sloowwww. We could walk the stairs up the four floors to our suite in the same amount of time the elevator took to go up or down the four floors. Unfortunately, neither Sheila nor I were feeling well enough to trek up the stairs for most of our time at this resort.
Before long, we learned that every elevator we stepped foot in at the resort was ridiculously slow and a bit jerky.
The slowest elevator, by far, was the elevator where the wedding ceremony and reception were held. This elevator required, on average, a ten minute wait! And the building is only four or five stories tall! Even more frustrating is that we later learned that it would only go down to the basement before going up and mysteriously stopping at floors for no reason. As I mentioned before, Sheila and I were in no condition to take the stairs so that was not an option. This elevator was so slow and the wait to get on the elevator was so long that many people were late getting to the wedding party/family photo session. This elevator truly frustrated and angered me a bit and it was clear that every guest who stepped foot on this elevator stepped off perplexed and a bit frustrated.
After our experiences with this elevator where the wedding reception was held, I started taking closer looks at the safety certificates in each elevator. I should have done this when we first stepped foot in each elevator but didn't think of it at the time. We found that the smoothest elevators, albeit slow, were certified as safe with expiration dates in the future. The elevator in our hotel... the one we used the most... had a safety certificate with big letters across it stating, "CONDITIONAL", and... it was long expired! This was the elevator which consistently dropped a few inches every time the doors opened or closed. We were already fairly certain this elevator was unsafe and this safety certificate confirmed our suspicions. This elevator should have been fixed long before the "Conditional" safety certificate expired. You can't help but wonder what sort of hotel manager feels it is okay to compromise safety.
(We all know that the hotel management's response to this complaint would be that safety is indeed very important to them. They would provide some excuse for the expired "Conditional" safety certificate and insist it is safe regardless. But, the truth is, actions speak louder than hollow promises. Fix the damn elevators!)
The elevators rank right down there with all of our telephone conversations with this resort in the six months leading up to the wedding... rating a zero to one star, at best. Many other things about our stay at Jay Peak, however, were far better and some things were actually outstanding.
I'll write more about it when I have some time...
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